Privacy Policy

This Privacy Policy describes the ways in which Personal Information about individuals who use this Website (“User”) may be collected, stored and used by Ipsen Pty Ltd located at Level 2, Building 4, Brandon Office Park, 540 Springvale Road, Glen Waverley, Victoria 3150 Australia (“Ipsen”), the data controller.


However, your Personal Information will always be handled in accordance with the Privacy Policy that was in effect at the time of collection.

1. Personal Information Collected

Ipsen collects Personal Information when you register to become a User, including your name, email address, city and country of residence (“Personal Information”). Not all these categories of Personal Information are mandatory.

2. Uses of Personal Information

Ipsen shall use the Personal Information you provide to:

  • Enable you to move around the Website securely and use its features. We also do it to administer the Website and improve the User experience. The information is not used to create profiles on Users, or to provide targeted advertising.
  • Administer your account and store your personal preferences.
  • Send you service communications through email (i.e. password changes).

Your Personal Information will not be sold, shared or otherwise distributed to third parties without your consent, except where we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

Besides our staff, we share this information with a 3rd party in order to take actions connected to a purpose for collection.

3. Your Personal Information Choices

You can at any time modify your Personal Information by contacting Ipsen at:

4. Important Information

You are responsible for maintaining the secrecy of your unique password and account information.

5. Right of Access, Correction and Objection

When registering as a User, we clearly label which information is required for registration, and which information is optional and may be given at your discretion. Your Personal Information will be stored on secure servers and be maintained as strictly confidential.

You have a right of access, correction and objection to the use of your Personal Information. If you wish to contact us regarding our use of your Personal Information or object to the processing of your Personal Information, please email us at If you contact us, please indicate the specific information you would like us to verify, correct, update or delete. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us. In this case, you will be informed about this and your Personal Information will only be retained to meet those purposes.

In addition, you may receive a copy of the Personal Information relating to you and information regarding our processing of such personal information by applying to Ipsen in writing using the address set out above. In such cases, we will provide your Personal Information to you in a commonly used data format. Further, you have the right to lodge a complaint to the data protection authority or similar body within your jurisdiction.

We keep your information for the time necessary to complete the purposes outlined in paragraph 2 above. After this we securely destroy it by erasing it from our secure servers.

If you have any queries regarding the processing of your Personal Information, please write to

6. Cookies

A “cookie” is a small text file containing information which is stored on your computer.

This Website uses several types of cookies:

Strictly necessary cookies: These cookies are essential in order to enable you to move around the Website securely and use its features.

Performance cookies: These cookies collect information analytics about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from the Website. This includes analytics cookies generated by Google Analytics.

These types of cookies do not collect information that directly identifies Users, but instead make use of numbers and codes. This information is solely used to administer the Website and improve the User experience. The information is not used to create profiles on Users, or to provide targeted advertising.

By visiting this Website you agree to the use of performance cookies on your device.

Privacy Policy last updated, 17 December 2021.

Before prescribing Dysport®, a Prescription Medicine, review the Data Sheet for information on dosage, contraindications, precautions, interactions, and adverse effects. The Dysport® Data Sheet is available at or from Ispen Medical Information 0800 947 486 or view Data Sheet here. This product is listed on the Hospital Medicine List (HML).
Date of preparation: February 2022. DYS-NZ-000109. DYS079